We are creative, ambitious and ready for challenges! Hire Us
On-Demand Domestic Staffing Platform
Published:
January 21, 2018
Category:
Build/Design/Support
Client:
Jackline Maid Service
Jackline Maid Service is an on-demand domestic staffing platform engineered to streamline and professionalize the process of hiring verified home service providers. We built a comprehensive mobile application that connects homeowners and organizations directly with a vetted network of maids and cleaners. The platform allows users to specify their cleaning needs, view detailed worker profiles—including skills, ratings, and availability—and book services instantly. Integrated scheduling, secure in-app messaging, and transparent pricing ensure clear communication and a reliable booking experience from request to job completion.
“A well-managed home begins with a trusted connection—transforming the search for reliable help into a simple, secure, and professional transaction.”
Our development process focused on building trust and safety as core platform features. We began by designing a rigorous, multi-step verification system for service providers, including background checks and skill validation. The user experience was architected for simplicity, with intuitive booking flows and real-time job status updates. A two-way rating and review system was implemented to foster accountability and continuous quality improvement. The platform was built on a scalable backend to manage high volumes of bookings and geographic matching, followed by a pilot launch to refine operations.
The result is a trusted digital marketplace that professionalizes the domestic help industry. For customers, it provides immediate access to verified help with unparalleled convenience and security. For service providers, it offers a legitimate platform to manage their schedule, build their reputation, and secure steady work. Jackline Maid Service effectively reduces the friction and uncertainty traditionally associated with hiring domestic staff, creating a safer, more efficient ecosystem for all users.
